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Service Guide

Printing is beyond what you think about printing!

Trade Standards

Printing Industry Trade Standards & Customs

Trade customs below have been in general use in the printing industry throughout the United States and Canada for more than 60 years. These Standards and Customs were originally
promulgated and adopted by the United Typothetae of America in 1922. Updated and adopted by the Graphic Arts Council of North America in 1985. Source Graphics & Print Co.
LTD adopted these Printing Industry Trade Standards and Customs. Entering an agreement with pacom will be considered as an acknowledgement and acceptance of the standards written on this page.

  • 01

    QUOTATION

    A quotation not accepted within sixty (60) days is subject to review.
    All prices are based on material costs at the time of quotation.

  • 02

    ORDERS

    Orders regularly placed, verbal or written, cannot be cancelled except upon
    terms that will compensate printer against loss incurred in reliance of the
    order.

  • 03

    EXPERIMENTAL WORK

    Experimental or preliminary work performed at the customer’s request will
    be charged for at current rates andmay not be used until the printer has
    been reimbursed in full for the amount of the charges billed.

  • 04

    CREATIVE WORK

    Creative work, such as sketches, copy, dummies, and all preparatory work
    developed and furnished by the printer, shall remain his exclusive property
    and no use of same shall be made, nor any ideas obtained there from be
    used, except upon compensation to be determined by the printer, and not
    expressly identified and included in the selling price

  • 05

    CONDITION OF COPY

    Upon receipt of original copy or manuscript, should it be evident that the
    condition of the copy differs from that which had been originally described
    and consequently quoted, the original quotation shall be rendered void and
    a new quotation issued.

  • 06

    PREPARATORY MATERIALS

    Working mechanical art, type, negatives, positives, flats, plates, and other
    items when supplied by the printer shall remain his exclusive property
    unless otherwise agreed in writing.

  • 07

    ALTERATIONS

    Alterations represent work performed in addition to the original
    specifications. Such additional work shall be charged at the
    current rates and be supported with documentation upon request.

  • 08

    PRE-PRESS PROOFS

    Pre-press proofs shall be submitted with the original copy when requested.
    Corrections are to be made on “master set”, returned marked “OK” or “OK
    with corrections”, and signed by customer. if revised proofs are desired,
    request must be made when proofs are returned. printer cannot be held
    responsible for errors under any or all of the following conditions: if work is
    printed per customer’s OK; if changes are communicated verbally; if the
    customer has not ordered proofs; if the customer has failed to return proofs
    with indications of changes; or if the customer has instructed printer to
    proceed without submission of proofs.

  • 09

    PRESS PROOFS

    Unless specifically provided in printer’s quotation, press proofs will be
    charged for at current rates. An inspection sheet of any form can be
    submitted for customer approval, at no charge, provided customer is
    available at the press during the time of the make-ready. Lost press time
    due to customer delay, or customer changes and corrections, will be
    charged at current rates.

  • 10

    COLOR PROOFING

    Because of differences in equipment, processing, proofing substrates,
    paper, inks, pigments, and other conditions between color proofing and
    production pressroom operations, a reasonable variation in color between
    color proofs and the completed job shall constitute acceptable delivery.

  • 11

    OVER-RUNS & UNDER-RUNS

    Over-runs or under-runs not to exceed ten percent (10%) on quantities
    ordered or the percentage agreed upon, shall constitute acceptable delivery.
    Printer will bill for actual quantity delivered in this tolerance. If customer
    requires guaranteed exact quantities, the percentage tolerance must be
    doubled.

  • 12

    CUSTOMER’S PROPERTY

    The printer will maintain fire, extended coverage, vandalism, malicious
    mischief, and sprinkler leakage insurance on all property belonging to the
    customer, while such property is in the printer’s possession; printer’s liability
    for such property shall not exceed the amount recoverable from the such
    insurance. Customer’s property of extraordinary value shall be insured
    through mutual agreement.

  • 13

    DELIVERY

    Unless otherwise specified, the price quoted is for a single shipment without storage FOB local customer’s place of business, or FOB printer’s platform for out-of-town
    customers. Proposals are based on continuous and uninterrupted delivery of complete order, unless specifications distinctly state otherwise. Changes related to delivery
    from customer to printer, or from customer’s supplier to printer, are not included in any quotations unless specified. Special priority pick upor delivery service will be
    provided at current rates upon customer’s request. Materials delivered from customer or his suppliers are verified with delivery ticket as to cartons, packages, or other
    items shown only. The accuracy of quantities indicated on such ticket cannot be verified and printer cannot accept liability for shortage based on supplier’s tickets.
    Title for finished work shall pass to the customer upon deliveryto carrier at shipping point or upon mailing of invoices for finished work, whichever comes first.

  • 14

    PRODUCTON SCHEDULES

    Production schedules will be established and adhered to by customer and
    printer, provided that neither shall incur and liability or penalty for delays due
    to state of war, riot, civil disorder, fire, labor trouble, strikes, accidents, energy
    failure, equipment breakdown, delays of suppliers or carriers, action of
    Government or civil authority, and acts of God or other causes beyond the
    control of customer or printer. Where production schedules are not adhered
    to by the customer, final delivery date(s) will be subject to renegotiation.

  • 15

    CUSTOMER-FURNISHED MATERIALS

    Paper stocks, inks, camera-ready copy, film, color separations, and other
    customer furnished material shall be manufactured, packed, and delivered
    to printer’s specifications. Additional costs due to delays or impaired
    production caused by specification deficiencies shall be charged to the
    customer.

  • 16

    TERMS

    Payment shall be whatever was set forth in the quotation or invoice unless
    otherwise provided in writing. Claims for defects, damages, or shortages
    must be made by the customer in writing within a period of fifteen (15) days
    after delivery of all or any part of the order. Failure to make such a claim
    within the stated period shall constitute irrevocable acceptance and an
    admission that the customer fully complies with terms, conditions,
    specifications.

  • 17

    LIABILITY

    Printer’s liability shall be limited to stated selling price of any defective
    goods, and shall in no event include special or consequential damages,
    including profits (or profits lost). As security for payment of any sum due or
    due to become due under terms of any Agreement, printer shall have the
    right, if necessary, to retain possession of and shall have lien on all
    customer property in printer’s possession including work in progress and
    finished work. The extension of credit or acceptance of notes, trade
    acceptance, or guarantee of payment shall not affect such security interest
    and lien.

  • 18

    INDEMNIFICATION

    The customer shall indemnify and hold harmless the printer from any and all loss, cost, expense, and damages (including court costs and reasonable attorney fees)
    on account of any or all manner of claims, demands, actions, and proceedings that may be instituted against the printer on grounds alleging that the said printer violates
    any copyrights or any proprietary right of any person, or that it contains any matter that is libelous or obscene or scandalous, or invades any person’s rights to privacy or
    other personal rights, expect to the extent that the printer contributed to the matter. the customer agrees, at the customer’s own expense, to promptly defend and continue
    the defense of any such claim, demand, action, or proceeding that may be brought against the printer, provided that the printer shall give to the customer such reasonable
    time as to exigencies of the situation may permit in which to undertake and continue defense thereof. Original promulgated and adopted by the United Typothetae of
    America, 1922. Updated and adopted by the Graphics Arts council of North America, 1985