“That’s what she said”
No matter how advanced we might be in printing and binding, nothing explains it as well as what our customers say. Over the years we have connected with clients all over the globe, and their testimonials provide us with feedback that is in our eyes, priceless. Your words help us grow, motivate us to do better, and make us better worldwide citizens. Here are some excerpts of communications we have experienced in the past.
<BEYOND THE BIG SHOOTOUT>
So far, your production team has done everything promised and performed beautifully.
My compliments for your degree of commitment and professionalism all up and down the line.
<Gardens, Art, and Commerce in Chinese Woodblock Prints>
The Chinese Woodblock book you printed for us won a significant award, actually 2. It won best overall book and best art book at PubWest (Publishers West.) They take submissions from all over the US and is an organization for publishers.
Thank you for your very good work!
” What a masterpiece you have produced.
Thank you for your hard work and commitment to excellence! How right that this wonderful book should be printed in South Korea, the very roots of Compassion. On behalf of the children and a very grateful ministry.
Thank you! ”
-Wess K. Stafford
“The advances for Spaceships and Snapshots of Projects Mercury and Gemini are approved. I can’t emphasize enough how wonderful these books look. Please give our praise to everyone involved”
“we just received the Moonshots & Spaceshots in the warehouse. They look fantastic. The pallets, pallet tags, cartons and books are great”
“I am very pleased with the quality of Pacom’s work. EVERYONE is very impressed. I’m also delighted to be able to obtain the books at such a reasonable price and so reliably on schedule. There will be more orders coming from me.”
“I got my samples yesterday and they are excellent! Noticeably better than the original printing with overall brighter colors on cover and interior. I already sent a couple of copies on to Coachella. I’m sure they will be pleased as well. Thanks to you, Jay and Sabra for a fast, painless process that came out outstanding.”
“I am pleased to recommend PACOM KOREA (Pacifica Communications) as an overseas printer/binder. I think the first book we did with them was in 2000 and we have used them consistently without hesitation since then.
Their sales person, Petrice Beard, and my contact, Ceceile Caronna are very responsive, very cooperative, and very concerned about the quality of the books they print. They are both always on top of the project. Cecile Caronna is one of the best CSRs I have ever worked with and can always be reached on the spur of the moment.
The quality we have received from PACOM KOREA has always been top notch. Their schedules are the best I have seen with overseas printers. We have a book with them now that will be completed in about three months from files to the printer to books in our warehouse. Their costs are almost always among the lowest.”
– Rick Cook
“While I have only been working with Pacom Korea, Inc. for the past year, I have been very pleased with the quality of their work, their responsiveness to queries and concerns, and their schedules. They offer excellent customer service and have acted as a true partner in the production of our books.”
– Jennifer Norton
“We have worked with Pacom for a good number of years, and the results have always been excellent. In addition to the quality of the printing, its customer service is superb as well, always professional, prompt, and responsive.
I can, without reservation, recommend this company and its representatives.”
– Brian King
“I just want to thank you for the great job on the corporate calendar shipment. Everything looks just terrific and the cartons were all well marked and the pallets perfectly organized. So thanks for the attention to detail. I really appreciate it!”
– Shearson Publishing
“The calendars arrived earlier this week and they look great! Nice job on packing also.”
– Ardith R. Bradshaw, Executive Publisher Books a la Carte Cookbook division of Publishing Resources Group, Inc.
“We may get two more different titles from the City of Carmel because of it. Pacom does an outstanding job with high quality standards and we appreciate that very much. You will hear more about our next book to you in the first week of January. The Slidell book is being proofed by our client this week.
Merry Christmas to you, all at Pacom.”
– Jacques, Carmel Books
“We got our advance copies today. THEY LOOK FANTASTIC. You all do such great work. And the process is always smooth as silk. Please pass my thanks on to those who were involved.”
– Debbie Hampton, John F. Blair Publisher
“We received the FedEx shipment today and the books look great! Don’t you think? All the extra effort on the part of Team Creation and the pressman, was worth it. The client has seen the books and is very happy too. The author will see it tomorrow, she is the most difficult to please, and I’ll let you know how that turns out, but should be good too.
Thanks so much.”
– Charley Allen – Art of Wealth
“Again an outstanding job, please pass on our sincere appreciation for the superior work your plant does for us. Memphis Yacht Club arrived in our warehouse in Memphis on Wednesday April 4 and the Slidell shipment was delivered in Slidell on 4/5. Both books have been well received by our customers and will make final payments on these produce no later than 30 day from delivery.”
– Jacques Verhaak – Memphis Yacht Club
“First of all, my sincere congratulations for the presentation and the effort made to pack so nicely, with a lot of care.
It was like receiving a gift when opening. Then, how can I say, each title is perfect! There is nothing to say but only the result is exactly what I expected. You have done a very good job, managed perfectly and of course very well in time. Your collaboration is a huge part of my success here in France, and is part of my aim to promote Korean culture in France to French readership, moreover recognized when books are high quality printed.”
– Helene Chan-Ok, Charbonnier-Editions Chan-Ok
“We received 200 copies of the most beautiful book ever executed by the master printers of South Korea.
They look great. I am so grateful for your guidance and patience in dealing with us first-times. Thanks again.”
– Anton Riecher, Editor, Industrial Fire World
“I wanted to thank you and everyone at your company for doing such a great job with the 1858 map book.
It arrived today and looks great. The print and production work really is top notch. I am especially grateful for all your work in coordinating the project, including the fact that we got it done in time for our charitable event next Wednesday.”
– Adam Gamble – Good Night Our World
“The California Camera books arrived today. And the advance copies look terrific. We are very pleased with the complete package. The paper, the printing, binding and overall presentation. Please thank all your staff for their hard work. We greatly appreciate all the care and attention Sung In Printing gives to Windgate titles.”
– Windgate Press – California Camera Books
“Okay, this is the kind of email I would like to receive every hour! We did good. Thanks for all your help on this and keeping Van with the program. Really great product. Can’t wait for you to see it.”
– Lynn M. Whitbeck, VP Programs and Implementation Structure IT Worldwide